We see ourselves as members of the communities in which we operate.

American Water employees take pride in their role of delivering safe, reliable water service to the communities we serve. Many of our employees also demonstrate a deep commitment to these communities by volunteering their time, resources and expertise in neighborhood organizations, charitable activities, local boards and other benevolent endeavors.


Our employees are little league coaches, EMTs, volunteer firefighters, and environmental leaders. And every September we encourage our people to spend a full day volunteering in their local communities as part of our company-wide AmerICANs in Action! Month of Service.

In 2018, they responded at a record level, with 1,229 employees contributing 5,000 hours to 90 different community volunteer projects. In its eighth year, the event set a record for volunteer hours, demonstrating the passion and commitment that our people have to serve our communities in limitless ways.