![Illinois American Water Logo](/ilaw/resources/images/logo.png)
Boil Water Order Issued
(Godrey, Ill. September 19, 2023) – Illinois American Water has issued a boil water order today for water customers in the following areas only:
- Godfrey
- Grafton
- Elsah
- Chautauqua
- Jersey County Rural Water Company (sale for resale)
The boil water order is necessary due to a loss in water pressure during an important maintenance procedure in the water distribution system. During the boil water order, customers should bring their water to a rolling boil for five minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. A boil water order is being issued in accordance with Illinois Environmental Protection Agency (EPA) regulations. Anytime water pressure drops below 20 pounds per square inch (PSI) in any part of a community’s distribution system, a boil water order must be issued. When the boil water order is lifted, customers will receive a phone call from Illinois American Water after tests confirm water meets all regulated quality standards.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. For more information, visit www.illinoisamwater.com and follow Illinois American Water on Twitter and Facebook.
![ILAW-JD-Power](/ilaw/resources/images/ILAW-Banners/ILAW-JD-PowerV2.jpg)
Media Contacts
(Godrey, Ill. September 19, 2023) – Illinois American Water has issued a boil water order today for water customers in the following areas only:
- Godfrey
- Grafton
- Elsah
- Chautauqua
- Jersey County Rural Water Company (sale for resale)
The boil water order is necessary due to a loss in water pressure during an important maintenance procedure in the water distribution system. During the boil water order, customers should bring their water to a rolling boil for five minutes before using water for drinking or cooking. Water is OK for bathing, washing and other common uses. A boil water order is being issued in accordance with Illinois Environmental Protection Agency (EPA) regulations. Anytime water pressure drops below 20 pounds per square inch (PSI) in any part of a community’s distribution system, a boil water order must be issued. When the boil water order is lifted, customers will receive a phone call from Illinois American Water after tests confirm water meets all regulated quality standards.
About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.
Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. For more information, visit www.illinoisamwater.com and follow Illinois American Water on Twitter and Facebook.