American Water complies with all federal Department of Labor Equal Employment Opportunity (EEO) and non-discrimination regulations as a Federal Contractor and the largest public investor-owned water and wastewater utility in the U.S. American Water complies with the OFCCP’s Pay Transparency Nondiscrimination Provision, which can be viewed here.

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

American Water is an E-Verify Employer.

Applicants to positions in California please see California-only notices


American Water is an Equal Opportunity Employer and is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation in submitting your resume for an open position, please e-mail your request to or reach out via our Talent Acquisition hotline at 856-955-4030. If requesting accommodation via phone and you receive a voicemail prompt, please be sure to leave a clear message and provide contact information so that we can provide a timely response. If requesting accommodation, please note that general employment requests cannot be accepted or processed here. Only requests for an accommodation based on a physical or mental disability should be communicated through this central email address and phone number.


American Water Works Company, Inc. (“American Water” or “Company”), is committed to ensuring equal employment opportunity for all employees and qualified employment applicants and to providing a diverse, inclusive, and equitable work environment free from discrimination and harassment for all employees, vendors, contractors, and other third parties with whom we conduct business. Discrimination in employment based on any characteristic protected under federal, state, or local law violates our Equal Employment Opportunity Policy (“Policy”) and is unlawful.

Equal employment opportunity is provided to all employees and qualified employment applicants regardless of race, ethnicity, color, religion, creed, sex, including pregnancy, childbirth, breastfeeding, and related medical conditions, gender (including gender identity or expression and transgender status), sexual orientation, genetic information, ancestry, national origin, citizenship status, age, marital status, disability or disability status, veteran or military service status, or any other characteristic protected by applicable federal, state, or local law (“Protected Characteristics”). This Policy applies to all employment practices, including, without limitation, recruiting and application procedures, hiring, promotion, transfer, training, employee development, job assignment, compensation, benefits, discipline, termination, and participation in Company-sponsored events and activities, and/or other terms, conditions, and privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job.

It is also the policy of American Water to take affirmative action to employ and advance in employment all qualified persons regardless of disability, veteran, or military service status, and to base all employment decisions on valid business needs, job requirements, and individual qualifications. Additionally, the Company will make a reasonable accommodation, in accordance with applicable federal, state, and local laws, wherever necessary for employees or applicants with disabilities, provided the individual is qualified, with or without reasonable accommodations, to perform the job's essential functions.

American Water prohibits retaliation against employees and applicants for filing a discrimination complaint, opposing any unlawful act or practice, or seeking to exercise their legal rights or protections under applicable federal, state, or local laws. Prohibited retaliation includes, without limitation, harassment, intimidation, threats, coercion, interference, discrimination, or other adverse actions that might dissuade someone from asserting their rights.

As President and Chief Executive Officer of American Water, I am committed to equal employment opportunity and affirmative action, along with all American Water leadership who are also fully committed to these principles. American Water has developed a written Affirmative Action Program, setting forth specific policies, practices, and procedures that ensure our Company meets its commitment to equal employment opportunity, nondiscrimination, and affirmative action. To ensure the dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the Company, I have selected the Program Manager, Human Resources Compliance, as our Affirmative Action Officer to monitor our daily activities in these programs. They have the full support of top management and the resources necessary to fully implement this Program. The Affirmative Action Program is available for inspection by any employee or applicant upon request between 9 a.m. and 4 p.m. ET by contacting the Program Manager, Human Resources Compliance.

All employees share responsibility for the success of these efforts and must support our equal employment opportunity and affirmative action policies. Additionally, Company leaders are responsible for identifying and escalating issues, preventing discrimination and harassment, conducting and supporting career counseling and employee development, and ensuring that employees are afforded full employment opportunities and encouraged to participate in Company-sponsored educational and training activities. No employee may use their lack of knowledge about these policies as an excuse for inappropriate behavior or decisions. Equal employment opportunity and affirmative action are part of the fabric of employment practices and decisions at American Water. We are proud to reaffirm our commitment.

M. Susan Hardwick
President and Chief Executive Officer
American Water Works Company, Inc.