American Water – Military Services Group

About Us
American Water’s Military Services Group supports 17 military installations across the United States. We are proud to own, operate, maintain, renew, and replace water and wastewater services for the DoD in support of our service men and women, and their families. As of 2020, we have replaced over 1.6 million feet of water and wastewater pipe across our Utility Privatization (UP) portfolio, resulting in leak reduction, less main flushing, improved water quality without increased chemical use, and other benefits that increase reliability and resilience. UP is a force multiplier. American Water focuses on the installation’s critical water and wastewater infrastructure, allowing the warfighter focus on the mission.

American Water is the highest ranked utility in Barron’s Magazine 100 Most Sustainable Companies is on the Corporate Knights Global 100 World’s Most Sustainable Corporations list and is the first and only water utility included in the Dow Jones Utility Index. In addition, American Water has earned the following recognitions:

• 2020 – US Secretary of Defense Employer Support “Freedom Award”
• 2021 – US Veterans Magazine “Best of the Best” Top Veteran - Friendly Company – Top Supplier Diversity Program
• 2021 – Military Times Best for Vets Employer
• Top 100 Best for Vets employer by Military Times
• 2021 Military Friendly Gold Employer designation
• 2021 Military Friendly Spouse Employer designation
• Water and wastewater compliance records above 99 percent
• Over 150 awards for quality during the last 25 years
• Consistently achieves customer satisfaction rates of over 90 percent, and
• Partners with DLA Energy through Utilities Privatization at 17 DoD Installations

The value of water is immeasurable. It is essential to life. American Water is committed to providing high quality water and wastewater treatment at all of our installations. At American Water, we prioritize safety above speed, convenience, and profit. Our primary company value and a strategic priority is the safety and well-being of our employees, our customers, the public, and the environment. Our vision is to be the trusted steward of your precious resource – water. We provide water solutions. As an American Water team, we strive to deliver value to the defense installations we serve.