How to Read Your Bill

Simple billing. One more way we keep life flowing.

How do we know what our customers care about most? We asked. We surveyed 1,000 American Water customers to learn what they liked, didn’t like and felt was most important. Your feedback helped us streamline your water bill, so it’s simpler and easier to understand. Here’s what you’ll find:


PAAW Bill Redesign



How to Read Your Bill PDF